Privacy Policy

Welcome to our website. bookmere (including services provided by products such as websites, hereinafter referred to as "products and services") is developed and operated by bookmere (hereinafter referred to as "we"). Ensuring user data security and privacy protection is our top priority. This Privacy Policy sets out the data collected and how it is processed when you access and use our products and services. Please read carefully and confirm that you fully understand all the rules and points of this privacy policy before continuing to use our products. Once you choose to use it, you are deemed to agree to the entire content of this privacy policy and agree to our collection and use of your information. related information. If you have any questions about this policy during the reading process, you can contact our customer service for consultation. Please contact us through info@bookmere.shop or the feedback method in the product. If you do not agree to the relevant agreement or any of its terms, you should stop using our products and services.


This Privacy Policy helps you understand the following: 1. How we collect and use your personal information; 2. How we store and protect your personal information; 3. How we share, transfer and publicly disclose your personal information; 4. how we use cookies and other tracking technologies.

 

1.How we collect and use your personal information
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. Collect and use your personal information for your use of the services and/or products we provide, including but not limited to phone numbers, email addresses, etc. In order to receive our comprehensive product services, you should first register a user account, through which we will record relevant data. All information provided by you is derived from the data provided by yourself during registration. The account name, password, and your own contact information you are going to use, we may verify whether your identity is valid by sending text messages or emails.

 

2.How we store and protect your personal information
As a general rule, we only retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We retain your personal information for as long as is strictly necessary to manage our relationship with you (for example, when you open an account, obtain services from our products). We may need to retain your personal information on file beyond the expiration of the above periods to comply with a legal obligation or to demonstrate that a right or contract satisfies applicable statute of limitations requirements and cannot be deleted at your request. We ensure that your personal data is completely deleted or anonymized when it is no longer necessary for the purposes or archives corresponding to our statutory obligations or statutory statute of limitations. If you confirm that you will no longer use our products and services, and actively cancel your account as required, all information will be completely deleted. We use industry-standard security measures to protect the personal information you provide, and encrypt key data in it to prevent unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks.

 

3.How do we share, transfer and publicly disclose your personal information
When it is necessary to manage our daily business activities, we will use your personal information in a compliant and appropriate manner in order to pursue legitimate interests and better serve customers. For comprehensive consideration of business and various aspects, we only use these data for ourselves and do not share them with any third parties. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities. Under the premise of complying with laws and regulations, when we receive the above request for information disclosure, we will require to issue corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that we should be as transparent as the law allows about the information we are asked to provide.

 

4.How do we use cookies and other tracking technologies
In order to ensure the normal operation of the product, we will store a small data file called a cookie on your computer or mobile device. Cookies usually contain identifiers, product names and some numbers and characters. With the help of cookies, we can store data such as your preferences or products, and use them to determine whether registered users have logged in, improve service and product quality, and optimize user experience. We use various cookies for different purposes, including: strictly necessary cookies, performance cookies, marketing cookies and functional cookies. Certain cookies may be served by external third parties to provide additional functionality to our products. We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your own preferences. You can clear all cookies saved on your computer or mobile phone, and most web browsers have the function of blocking or disabling cookies, and you can configure the browser. After blocking or disabling the cookie function, your use of our products and services may be affected or cannot be fully used.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

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